6 Reasons Your Customer Surveys Aren't Getting You The Evidence You Need

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You spent hours crafting the perfect survey. And all you got was silence.Let’s fix that.

Most customer surveys get ignored. The inbox eats them. The questions fall flat. The insights? Useless.

So what separates a dud from a survey that delivers real evidence? A few smart moves—before you ever hit send.

Join us for a tactical teardown of the most common survey mistakes (and the simple fixes that make a massive difference).

A plug-and-play checklist for every customer survey

How to write questions that spark real stories—not yes/no yawns

Tips to actually get responses (incentives, timing, marketing)

The biggest do’s and don’ts from 100+ surveys run by our Head of Research