Opinions Are Cheap. Proof Is Gold. Welcome to The Proof Point, a New Show for GTM Teams From UserEvidence.
Introducing UserEvidence Research Content: Turn market research into original content that builds authority.

UserEvidence for Customer Success

Get in front of churn before it’s too late

Use always-on surveying to understand customer sentiment, proactively identify churn risks, and drive account expansion.

Helping CSMs get back to actually focusing on the customer

CSMs have it tougher than anyone right now

They constantly juggle complex requests from customers with asks from every internal GTM function while fighting churn every week. CSMs want to keep everyone happy but they feel stuck as the middleman. They waste so much time trying to fight a losing battle with a never ending to-do list.

HOW USEREVIDENCE MAKES IT HAPPEN

Keep tabs on customer sentiment

UserEvidence moves beyond simple NPS surveys, letting CSMs customize questions to proactively identify early signs of churn risk before it’s too late.

HOW USEREVIDENCE MAKES IT HAPPEN

Prove your impact at the next EBR

UserEvidence turns survey responses into verified stats and proof points so CSMs can answer tough questions from execs and credibly show their impact.

HOW USEREVIDENCE MAKES IT HAPPEN

Show your customers what’s possible

UserEvidence makes it easier for CSMs to use relevant examples that identify new growth opportunities and drive account expansion for each customer.

Turn happy customers
into your best sellers.