UserEvidence replaces standalone community tools. Run private customer groups, events, and programs from one place.
They fall apart when tools are spread across teams, programs are one-off, and there’s no shared place to run them.
No structure for VIPs: Advocates are scattered across spreadsheets, lists, and inboxes
Programs feel ad hoc: CABs, ambassadors, and insiders run as one-off projects
Participation fades over time: Customers only hear from you when you need something
Feedback is fragmented: Every department has their own customer needs
No shared space: Your best customers lack a private place to connect with each other
Participation is hard to recognize: Recognition and perks aren’t tracked in one place
HOW IT WORKS
Structured, reusable customer proof that shows buyers you’ve done this before with teams like theirs.