Customer marketing is changing fast. Are you keeping up?

New tools, bigger stakes, and more budget to play with: Welcome to the new era of customer marketing tech. So, how can you be sure you’re investing wisely for the biggest impact? We surveyed 200+ CMA pros and analyzed 14 top vendors to bring you the first-ever Customer Marketing & Advocacy Tech Landscape Report. Now, we’re breaking down the biggest takeaways and brand new insights on the state of the technology landscape and the changing customer marketing role—so you can stay ahead of the curve. Join Liz and Evan as they share:

• The first-ever data-backed analysis of the evolving customer marketing technology landscape
• How AI is already reshaping the tools you use (and what’s coming next)
• The top 3 priorities customer marketers should lock in for 2025