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WEBINAR

I Cracked The Code On Measuring The Revenue Impact of Customer Evidence

Emily Coleman

Emily Coleman

Sr. Manager of Customer Marketing & Advocacy, LaunchDarkly

LinkedIn

When Emily revamped their customer evidence library within Highspot last year, she made a point to build measurement into her system.

And what she found was massive for her program.

More visibility = More use

Reps were 1.7x more likely to mention customer proof on a sales call if they viewed it in her customer evidence library

Top consumers discussed proof

Top consumers in their enterprise sales segment discussed proof points 61% more often

Training changed the game

Reps who attended a training on how to utilize the proof points within Highspot engaged with 2x more unique assets

In this webinar:

You don’t need a vendor to build your measurement model for you. You need a philosophical framework that lets you create your own attribution story—one that’s defensible, repeatable, and actually gets you promoted in 2026.

You’ll walk away knowing how to:

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Stop waiting for the perfect dashboard
Build your own attribution model using the tools you already have—no engineering support required.

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Connect customer evidence to revenue outcomes
Prove which assets move deals forward and which ones are just taking up space in your content library.

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Use behavior data to tell a story execs actually believe
Learn how to stack signals from multiple sources into a narrative that holds up under scrutiny.

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Turn anecdotal wins into a repeatable measurement system
Create a framework you can run quarter after quarter to show momentum, not just one-off results.

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